Privacy Policy
Effective Date: August 11, 2026
Introduction
This Privacy Policy describes how Axilio Corporation ("Axilio," "we," "our," or "us") collects, uses, and shares information in connection with your use of our website, mobile automation platform, APIs, and other services (collectively, the "Services").
By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.
Information We Collect
We collect the following categories of personal information:
Profile and Contact Data
When you create an account, we collect your name, email address, and password. If you sign up through a third-party service like Google or GitHub, we receive your name and email address from that service.
Payment Data
If you purchase a subscription, our payment processor (Stripe) collects your payment card information and billing address. We do not directly store your full payment card details.
Phone and IP Data
We automatically collect your IP address, browser type, operating system, phone identifiers, and other technical information when you access our Services. This helps us optimize service delivery and detect potential security threats.
Usage and Analytics Data
We collect information about how you interact with our Services, including pages visited, features used, session duration, referral sources, and actions taken within the platform.
Automation Session Data
When you use our mobile automation services, we may collect session logs, workflow configurations, and session recordings (when enabled). This data is used to provide the Services and improve performance.
Geolocation Data
We may collect approximate location information based on your IP address to provide region-appropriate services and comply with applicable laws.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Create and manage your account
- Process payments and send billing-related communications
- Send technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities in connection with our Services
- Utilize workflow session data to improve our Services, including but not limited to, training our AI models.
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve your experience
- Send promotional communications (with your consent where required)
- Comply with legal obligations
How We Share Your Information
We may share your information in the following circumstances:
Service Providers
We share information with third-party vendors who perform services on our behalf, such as payment processing, hosting, analytics, customer support, and email delivery.
Payment Processors
Payment information is shared with Stripe to process transactions securely.
Analytics Partners
We use analytics services to help us understand how users interact with our Services.
Legal Requirements
We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent
We may share information with third parties when you have given us explicit consent to do so.
Data Retention
We retain your information as follows:
- Profile Information: Retained while your account is active and for a reasonable period thereafter
- Payment Data: Retained as long as needed to process transactions and comply with legal obligations
- Session Recordings and Artifacts: Available to your organization for the duration of its configured retention policy (default: 30 days), or as set out in your organization's agreement with us
- Usage Data: Retained for analytics purposes
When a retention period expires, the associated data is no longer accessible to you or your organization through the Services. The expiry of a retention period ends access; it does not by itself mean the data is immediately deleted. We may continue to retain the underlying data after access ends, including in versioned storage and backups, and we delete it in accordance with our internal data-management schedules. We may also retain information where required to comply with legal obligations, resolve disputes, or enforce our agreements, or where the data is subject to a legal hold. In all cases, we retain personal information for no longer than is necessary for the purposes described in this Privacy Policy.
Your Rights and Choices
Account Settings
You can update your account information and preferences through your dashboard settings.
Cookie Controls
You can manage cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Services.
Marketing Communications
You can opt out of promotional emails by clicking the "unsubscribe" link in any marketing email or by contacting us directly.
Data Access and Deletion
Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at [email protected].
California Residents
California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to opt out of the sale of personal information. To exercise your rights, contact us using the information below.
Nevada Residents
We do not sell your personal information as defined under Nevada law.
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we implement appropriate safeguards to protect your information.
Children's Privacy
Our Services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information. If you believe a child under 13 has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]